STEICO UK Ltd UK GDPR/DPA Complaint Form

You can use this form to submit a complaint where you are concerned that STEICO UK Ltd has not handled your personal information or data rights correctly. We take our obligations under the UK-GDPR, DPA 2018, and DUAA 2025 very seriously and welcome the opportunity to make things right.

When we refer to 'personal data' we mean information that contains your name or anything that can identify you or another living individual.

This form should not be used for general service complaints where they are not related directly to Data Protection matters.

This form will collect your personal data, such as your name and contact details. This will be used to process your request. It will not be shared with any third parties, unless we have a legal or regulatory reason to do so.

By signing this form, you confirm that you will allow STEICO UK Ltd the opportunity to investigate and respond to your complaint before referring it to the Information Commissioner's Office (ICO).

If, upon receiving our response, you still wish to escalate your complaint to the ICO, you may provide them with a copy of this form together with our response.

Guidance on information rights legislation, as well as details of the ICO's regulatory powers and the actions they can take, is available on the ICO's website at www.ico.org.uk.

STEICO UK Ltd will aim to issue a full response within 30 days. If this timeframe cannot be met, a company representative will contact you to explain the reasons, provide a revised timescale, and outline the available options.

You agree that STEICO UK Ltd may contact you (or your nominated representatives) using the contact details you provide below.

Preferred Contact method
Please give details of your complaint, explaining clearly and simply what has happened and, where appropriate, the effect it has had on you. You may include supporting information and paste screenshots or images where relevant.
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Alternatively, you may write to us at:

STEICO UK Ltd,
3 Eden Brae Business Park,
Dunstable Road,
Caddington,
Bedfordshire,
LU1 4FF

For your convenience, you may also use the following form: GDPR/DPA Complaint Form.

Please note that for complaints submitted by post, the 30-day response period will begin on the first working day after receipt.